Who we are

In this privacy policy references to “we”, “us” and “our” are to Ross Technologies Limited.
References to “our Service”, “our Website” or “the Website” are to

What information we collect and how

The information we collect via the Website may include.

  1. Any personal details you knowingly provide us with through forms and our email,
    such as name, address, telephone number etc.
  2. In order to effectively process credit or debit card transactions it may be
    necessary for the bank or card processing agency to verify your personal details for
    authorisation outside the European Economic Area (EEA). Such information will not be
    transferred out of the EEA for any other purpose.
  3. Your preferences and use of email updates, recorded by emails we send you (if
    you select to receive email updates on products and offers).
  4. Your IP Address, this is a string of numbers unique to your computer that is
    recorded by our web server when you request any page or component on the Website.
    This information is used to monitor your usage of the Website.
  5. Data recorded by the Website which allows us to recognise you and your preferred
    settings. Such data may be stored locally on you computer through the use of cookies
    (see our Cookie Policy below).

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

  1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
  2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:

Ross Technologies Limited
Temple Gate
BS1 6PL 

Cookie Policy

A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a small piece of data sent from the Website and stored in your web browser while you are browsing the Website. When you return to the Website in the future, the data stored in the cookie can be retrieved by the Website to notify the Website of your previous activity. This can save you from re-entering information on return visits to the site.

We use cookies for the following purposes:

  1. Storing preferences for customising the Website, such as your chosen currency.
  2. Recording how you found the Website on your first visit, such as a referral from an advertisement.
  3. Tracking which pages you view for the purpose of recording anonymous statistics on usage of the Website.

If you create an account with the Service, we use cookies for additional purposes:

  1. Storing your email address to identify your account.

By using the Website you consent to the storage of our cookies in your browser. Most browsers allow you to disable cookies (look at the “Help” menu on your browser), however disabling cookies may restrict your use of the Website.

Other Websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.